Office hours is a new (and FREE) support offering aimed to provide you a direct access to a ShipBob Experts. During office hours you can ask questions about everything from account setup and integrations to order pricing and best practices.

Don’t have questions? You can still join us and listen to your fellow eCommerce business owners’ questions. You may learn a thing or two from their questions!

Note: Only moderators can see your questions and private information will not be shared when we answer. If needed we will follow up personally.  

When is Office Hours?

Every week at the following day and time (excluding official holidays):

  • Monday @1pm CST (11am PST)

(Dates subject to change. Please check out the registration page below for next available sessions)

How can I access Office Hours?

Register for a session below. Each member of your team will need to register separately. The link to join is unique and cannot be shared.

Looking forward to seeing you soon!

Does ShipBob offer onboarding assistance outside of office hours?

Yes! Work with our Onboarding Specialists and take the hassle out of account set up! Premium Onboarding merchants get exclusive access to the following, for a $100 one time fee.

You can always email support@shipbob.com or use the live chat widget in the bottom right corner of your dashboard to get in touch.

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