ShipBob seamlessly fulfills store orders with 2-Day Express Shipping. Using the ShipBob 2-Day Express program adds a new shipping option to your checkout that is only displayed to customers with a shipping address within the areas of coverage. This means you can offer 2-day shipping to your customers who live in the surrounding area of the ShipBob fulfillment centers your inventory is in. The zip codes included are determined by ShipBob, using its partner carrier networks. Note: 2-Day express refers to 2 business days. 

A note on expedited and 2 Day orders (11/6/2020):

  • As you may have seen in the news, all carriers (UPS, FedEx, and USPS) are bracing for the biggest ever holiday season, which also has new challenges given the pandemic. Thus, the carriers have suspended all of their service guarantees on delivery time frames. We at ShipBob are dependent on the carriers to deliver on time, and given all carriers have suspended their SLAs, we have to adjust our SLAs as well. With record volumes flowing through their networks, we are also anticipating carriers to be extremely backlogged to process shipments.
  • We want to make sure we perform to our high level of standards when it comes to 2 day or expedited delivery options, so we will be guaranteeing that any expedited or ShipBob 2 day orders that come in before noon local time get fulfilled and labeled by 6 pm local time the same day, so the carriers can pick up the order that day as well.
  • If we fail to label the shipment by 6 pm local time, we will refund the full fulfillment cost for the shipment.
  • Effective November 9, until further notice: For any expedited or ShipBob 2 day orders that come in before noon local time and get labeled by 6 pm local time the same day but are not delivered by the carriers on time, we will not refund those shipments, as we are unable to hold the carriers to their SLAs.

How Does it Work?

Once we enabled the 2-day express program for the merchant. We take into consideration 2 things: 

  • Qualifying zipcodes
  • Inventory in hand

This allows ShipBob to make sure we can deliver in 2 days or less.  At checkout, the customer will see a 2-day express as one of the available shipping options. Pricing will be determined according to the cart rules that apply (decided by the merchant).

2-Day Setup

Currently, ShipBob 2-day express program is only available for merchants with Shopify and WooCommerce e-commerce stores. 

  • Shopify Setup: To allow 2-day on your Shopify store you need to enable CartBob (Carrier Calculated Shipping app), please follow instructions here. Once enabled reach out to our merchant care team to enable you for 2-day.
  • WooCommerce Setup 

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