Overview of the integration
Orders created automatically
Based on the rules you set up in your Cin7 account, orders will flow to ShipBob either automatically or when manually pushed.
Tracking and serial number sync’d to Cin7
After your orders are fulfilled by ShipBob, Cin7 will update the tracking number and (if enabled) the serial number of the items on the order. Serial scanning is an optional feature of ShipBob’s that carries extra fees - see here for more information.
Warehouse Receiving Orders (WROs) created automatically
Cin7 can automate creation of WROs, which are required to notify ShipBob of inbound stock replenishments.
Note - currently these will all be created as 1 box.
ShipBob's inventory counts will be automatically synced back with Cin7 so the fulfillable quantity will be accurate across platforms.
Setting up your integration
If you already have a Cin7 account, follow these instructions to integrate ShipBob with Cin7. And if you don’t, request a consultation from Cin7.
Support & Troubleshooting
Any customer-related issues to do with a previously-enabled Cin7-Shipbob connection can be sent to 3pl-support@CIN7.com