Welcome to the ShipBob Growth Plan — the self-service onboarding program for merchants shipping 0-400 orders per month. Below we’ve put together all the resources you need to get started.
Have questions regarding your ShipBob account? Ask a ShipBob expert at our open office hours sessions. For support requests, please email support@shipbob.com.
Intro to ShipBob
First, familiarize yourself with the following information:
Account Setup
Store Integrations (overview)
- Amazon
- Backerkit
- BigCommerce
- Ebay
- ShipStation
- Shopify
- Squarespace
- Walmart
- Wix
- Woocommerce
- Developer API for custom integrations
Before you send us inventory, please be sure to read through and complete these steps:
- Add products
- Add barcodes (optional but recommended)
- Dimensional weight
- Locations and receiving hours
- Send inventory
- Standard packaging
- Ship Option mapping
- Sync, import, and create orders
Post-Inventory Setup
Once you send inventory to ShipBob, you’ll want to review these pages and actions:
- Copy or cancel orders
- Move orders to On Hold
- Create a test order
- Shipment Details page
- Product Details page
- Orders page overview
- Create and manage returns
The following resources, additional services, and functionality are available for all Growth Plan merchants. For specific inquiries, please email support@shipbob.com
Pricing and billing:
- Additional services pricing
- Dimensional weight
- Order pricing information
- Pricing breakdown
- Shipping zones (costs and maps)
Information for specific types of products:
- Acceptable products
- Case packed items
- Digital items
- Hazardous goods
- Lot items (for products with expiration dates)
Additional services (at an additional cost):
- B2B/Wholesale orders
- Custom packaging (only pay for storage)
- Create and manage returns (optional)
- Serial numbers
Miscellaneous resources and functionality: