Welcome to the ShipBob Growth Plan — the self-service onboarding program for merchants shipping 0-400 orders per month. Below we’ve put together all the resources you need to get started.
Have questions regarding your ShipBob account? Ask a ShipBob expert at our open office hours sessions. For support requests, please email support@shipbob.com.
Interested in dedicated onboarding services? Click here to learn more about our Premium Onboarding program and request access today.
Intro to ShipBob
First, familiarize yourself with the following information:
Account Setup
Store Integrations (overview)
Before you send us inventory, please be sure to read through and complete these steps:
Add barcodes (optional but recommended)
Post-Inventory Setup
Once you send inventory to ShipBob, you’ll want to review these pages and actions:
The following resources, additional services, and functionality are available for all Growth Plan merchants. For specific inquiries, please email support@shipbob.com
Pricing and billing:
Shipping zones (costs and maps)
Information for specific types of products:
Lot items (for products with expiration dates)
Additional services (at an additional cost):
Custom packaging (only pay for storage)
Create and manage returns (optional)
Miscellaneous resources and functionality: