When fulfilling orders from a US-based fulfillment center, ShipBob will use DDU method for all international orders. Delivered Duty Unpaid (DDU) is an international trade term meaning the seller is responsible for ensuring goods arrive safely to a destination; the buyer is responsible for import duties. That means your customers will be required to pay any import fees that might apply to the shipments.
It's important to accurately fill out your customs information for any products that will be shipped internationally for an accurate assessment of the import fees.
If you have any questions, please join our informational session.