You may have heard that UPS, FedEx, USPS, and DHL are implementing peak surcharges for the 2021 holiday season. These surcharges have very complex structures, so we are simplifying them to make it easier to calculate. We understand the impact surcharges can have on your business, so we will make our best efforts to cap them so that even if the carriers continue to increase them for the remainder of 2021, ShipBob will cover the difference. For all surcharges, ShipBob is either passing them through as is, or absorbing the costs ourselves.
Note: The existing COVID-19 surcharge that went into effect in January 2021 will go away on October 30, 2021. There will not be any overlap in surcharges (i.e., two at the same time for a single shipment).
Below we share the upcoming holiday surcharges, so that you can plan ahead and know what to expect. The first surcharges will go into effect on October 8, 2021, while others go into effect in November, with end dates ranging from the end of December to mid-January 2022.
For any questions, please contact your Merchant Success Manager or ShipBob’s Merchant Care team.