Digital products are SKUs that come in from the marketplace that are for products we do not fulfill. These SKUs can range from being discount codes to physical products that we do not warehouse. You may mark a SKU as a digital product by:
- check-marking the SKU on Add/view Products
- clicking Action at the top right
- selecting Mark as Digital Product
When we mark these SKUs and digital products it prevents the SKUs from showing up from the packing slips so as to prevent the order from moving to exceptions due to the system not recognizing the SKU.