How to View Returns
Returns can be viewed by using the Returns tab on the left hand side of the Dashboard.
Any order that has had a return label generated will show up on your returns page.
Returns coming back to ShipBob will be classified as on of the following:
- Orders on the Awaiting page have had return labels generated, but have not yet been received by our warehouse. You can view the Return ID as well as tracking information for the return label on this page.
- Orders on the Processing page have been received by our team and will be returned to your inventory bin shortly.
- Orders that have been re-stocked and finalized will live on the Completed page. You'll be able to quickly access any past return order right on this page.