*Note: if a container (box or pallet) arrives more than 14 days after the first container in a WRO, it will be canceled and moved to the On Hold/URO process outlined immediately above.
*Click here for an interactive guide!
1. If our team can identify that inbound boxes or pallets are yours and does not have a physical WRO, we will notify you!
2. When you receive the notification, please click Inventory-->On Hold Receiving:
3. Find the URO ID from the email notification and click Add WRO:
4. Fill out the WRO AND the box number associated with this box/pallet (as input on the WRO--this process works at the individual box/container level):
5. Our team will stock into inventory within our five business day turnaround time!
*Important Notes:
*If you're notified of a URO and the items are not yours, click "Not Me" under actions and it will un-associate from your account
*If the wrong WRO has been associated to a URO, you can unlink WRO (if in Awaiting status) from On Hold receiving page
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