Shipments lost and damaged in-transit with the carrier can have a major impact on your business. In every verified case of loss or damage, we can file claims with the carriers on your behalf and claim up to $100 in retail merchandise value.
For orders valued over $100, we highly recommend adding additional insurance to make sure we can claim the full amount if something goes wrong in-transit.
Insurance for a shipment is assessed at 1.875% of the value indicated and added to the shipment's invoice.
Add Insurance:
From the shipments details page, click the blue Edit button on ShipBob Shipping Details panel.
Insert the value (numeric) under Insurance Value.
Click Save.