Shipments lost and damaged in-transit with the carrier can have a major impact on your business. In every verified case of loss or damage, we can file claims with the carriers on your behalf and claim up to $100 in retail merchandise value.

For orders valued over $100, we highly recommend adding additional insurance to make sure we can claim the full amount if something goes wrong in-transit.  

Insurance for a shipment is assessed at 1.875% of the value indicated and added to the shipment's invoice. 

Add Insurance:

From the shipments details page, click the blue Edit button on ShipBob Shipping Details panel.

Insert the value (numeric) under Insurance Value.

Click Save.

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