Please note: Due to COVID-19 the below guidelines must be followed for pick up orders:

For pick up shipment, simply create the order and enter PREPAID in ALL recipient address fields EXCEPT country, which should be US.

Important! Do not enter a valid address or zip code, as the system will automatically generate a label and ship the order. 

Pick Up Shipments:

  1.  Select the items and quantities from your inventory you want to pick up.

  2.  Select "Standard Shipping" and place your order.

  3.  Subscribe to updates and you'll receive a notification when it's packed.

  4.  Once you've been notified that the order has been packed, schedule a pick up time.

  5. Schedule a pick up appointment here.

  6. Truck/pick-up vehicle needs to meet our 55in dock height requirements - Dock high trucks allow us to drive in (or walk in) to use equipment to quickly unload product.

  7. Pick-up driver/s need to have PPE. Temperature will be checked upon arrival. If their temperature is sufficient, they will be assigned a door to pick up/drop off their order.

  8. Upon arrival to dock door, driver must back vehicle against the door as they will not be allowed in the building.

  9. Please create a BOL and send to support@shipbob.com along with the associated pick-up order to ensure our operations team can sign-off on the load being picked up.

Please see all pricing and fees here.   

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