Getting Started Guide

We're excited to have you on board! It is a privilege to work as your fulfillment partner and we're excited to grow alongside your business! 

Below, you can find selected articles from our Help Center. These articles are meant to serve as the fundamental guide to a successful partnership together.

ShipBob Quick Start Guide

Quick Setup

• Sync your online store

• Start Shipping Date

• Sync Orders

• Sync Products

Products

• Add barcodes

• Customs Information

• Reorder notification points

• Standard Packaging

• Custom Packaging

• Merge Products

• Bundles 

• Box Selection Process

Send Inventory

• How to send products to us?

• On-Hold Receiving (URO)

Inventory and products

• Kitting 

• Case Packed Items

Order Status

• On-Hold Status

• Exception Status 

We want to make sure all your questions are answered so don't hesitate to reach out to our  merchant care team  for help when you need it.