From the ShipBob dashboard, click on Quick Setup. Then, Click on Store Integration. Then Choose Shopify.

Shopify's app store will open automatically. Click on Add app then Approve the installation of the ShipBob app by clicking on the Install app button at the bottom of the page. Note: If you are not logged in to your Shopify account on the browser, you will first need to log in. Please don’t try to uninstall the app as it will cause communication issues between ShipBob and Shopify.

You will automatically be redirected back to your ShipBob dashboard. To finish the installation flow you will need to create ShipBob as a Custom Fulfillment Service. To do so click on Quick Setup. In the following screen by clicking the button ‘Have ShipBob create a Fulfillment service for you’, we will create a Fulfillment Service on your Shopify account following this naming convention: ‘ShipBobFulfillment-XXXXX.’ Note: You will have to set ShipBob as your fulfillment for each product separately. Click Next.

Mark the checkbox if you wish ShipBob to sync products from your Shopify store.

A green success message will appear on the top-right corner.


To provide a smooth and easy fulfillment process, you need to set up your Shopify store correctly.

Set Your Products to ShipBob Fulfillment

Set your Products with ShipBob as a fulfillment service. Note: You will need to update each product/variant** separately. From your Shopify admin page > Click on Products.

On the page for each product (or product variant), scroll down to the Inventory Panel. Under Inventory is managed by select the Fulfillment Service created on the ShipBob app (“ShipBobFulfillment-XXXXX”).

Product Variant: You add variants to a product that comes in more than one option, such as size or color. Each combination of options for a product is a variant for that product.

Inventory Managed by Other Fulfillment Services/Manual

In case your inventory is managed using several fulfillment services you can set your products as Manual or Other, as needed. Please be aware we will fulfill products with any Fulfillment Service assigned, but we will only be able to upload tracking correctly for products with the ShipBob Fulfillment Service assigned.

If you want us to fulfill ONLY products that are marked as ShipBob Fulfillment (and not manual/another 3rd party) please reach out to our merchant care team to set your account accordingly.

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