Note: Holiday Surcharges

FedEx and UPS are anticipating the current shipping volume surge to continue into the new year and decided to extend the peak holiday surcharges indefinitely. Once they announce end dates, we will let you know and you will no longer be charged these surcharges.

Non-B2C Orders:

Category

Clients Onboarded 2018 and Prior

Clients Onboarded 2019-2020

Clients Onboarded 2021 Onward

B2B

ShipBob label/ShipBob-arranged freight BOL

$0.25 ($0.35 AUD or £0.18 GBP) per unit over 10 units/order.
(No charge up to 10 units/order)

$0.20 ($0.28 AUD or £0.15 GBP) per unit over 5 units/order
(No charge up to 5 units/order)

$0.20 ($0.28 AUD or £0.15 GBP) per unit over 4 units/order
(No charge up to 4 units/order)

B2B

Prepaid labels or self-arranged freight BOL

$0.25 ($0.35 AUD or £0.18 GBP) per unit over 10 units/order.
(No charge up to 10 units/order)

Label fee: $10 ($13.90 AUD or £7.37 GBP) per label/BOL.

$0.20 ($0.28 AUD or £0.15 GBP) per unit over 5 units/order
(No charge up to 5 units/order)

Label fee: $10 ($13.90 AUD or £7.37 GBP) per label/BOL.

$0.20 ($0.28 AUD or £0.15 GBP) per unit over 4 units/order
(No charge up to 4 units/order)

Label fee: $10 ($13.90 AUD or £7.37 GBP) per label/BOL.

Pick-Up Orders

*Pick-up fee will apply to donation orders.

$0.25 ($0.35 AUD or £0.18 GBP) per unit over 10 units/order.
(No charge up to 10 units/order)

Pick-up fee: $10 ($13.90 AUD or £7.37 GBP) per pick-up

$0.20 ($0.28 AUD or £0.15 GBP) per unit over 5 units/order.
(No charge up to 5 units/order)
Pick-up fee: $10 ($13.90 AUD or £7.37 GBP) per pick-up

$0.20 ($0.28 AUD or £0.15 GBP) per unit over 4 units/order.
(No charge up to 4 units/order)
Pick-up fee: $10 ($13.90 AUD or £7.37 GBP) per pick-up

Amazon Orders (FBA)

ShipBob Label

$0.25 ($0.35 AUD or £0.18 GBP) per unit for picking.
Sticker/barcode fee: $0.20 ($0.28 AUD or £0.15 GBP) per unit

$0.20 ($0.28 AUD or £0.15 GBP) per unit for picking.
Sticker/barcode fee: $0.20 ($0.28 AUD or £0.15 GBP) per unit

$0.20 ($0.28 AUD or £0.15 GBP) per unit for picking.
Sticker/barcode fee: $0.20 ($0.28 AUD or £0.15 GBP) per unit

Amazon Orders (FBA)

Prepaid label/BOL

$0.25 ($0.35 AUD or £0.18 GBP) per unit over 10 units/order
(No charge up to 10 units/order)
Sticker/barcode fee: $0.20 ($0.28 AUD or £0.15 GBP) per unit
Label Fee: $10 ($13.90 AUD or £7.37 GBP) per label/BOL

$0.20 ($0.28 AUD or £0.15 GBP) per unit over 5 units/order
(No charge up to 5 units/order).
Sticker/barcode fee: $0.20 ($0.28 AUD or £0.15 GBP) per unit
Label Fee: $10 ($13.90 AUD or £7.37 GBP) per label/BOL

$0.20 ($0.28 AUD or £0.15 GBP) per unit over 4 units/order
(No charge up to 4 units/order).
Sticker/barcode fee: $0.20 ($0.28 AUD or £0.15 GBP) per unit
Label Fee: $10 ($13.90 AUD or £7.37 GBP) per label/BOL

Other Services:

Category

Pricing

Additional Info

Signature Required

DHL and USPS: $3.50 ($4.87 AUD or £2.58 GBP) each
UPS and FedEx: $5.97 ($8.30 AUD or £4.40 GBP)

*Automatically applies if the insurance amount is $300 ($417.08 AUD or £221.14 GBP) or over.

Insurance

If you insure your packages, it will increase the invoice amount for that label by 1.875% of the insurance value.

Disposal

Non-Hazardous Materials: Disposal orders are billed on either a per item fee or a location fee — whichever one is lower.

  • Per Item Fee: $1.55 ($2.15 AUD or £1.14 GBP)

  • Location Cap:

    • Per Pallet: $300 ($417.08 AUD or £221.14 GBP)

    • Per Shelf: $32 ($44.49 AUD or £23.59 GBP)

    • Per Bin: $4 ($5.56 AUD or £2.95 GBP)

*Note: Standard Pick Fees are billed as a separate line item charge for all disposal orders.

Disposal of Hazardous Materials: please contact our customer success team.
Donation: ShipBob can help ship your items to charitable organizations instead of disposing them! Regular pick fees apply to items prepared for donation (in addition to 10$ pick-up fee)

Kitting

Review Kitting Pricing here.

De-Kitting

$0.40 ($0.56 AUD or £0.29 GBP) per touch

Breakdown Case

Clients Onboarded 2018 and Prior

$0.25 ($0.35 AUD or £0.18 GBP) per pick over 10 cases/order. (No charge up to 10 cases/order).


Clients Onboarded 2019-2020:

$0.20 ($0.28 AUD or £0.15 GBP) per pick over 5 cases/order (No charge up to 5 cases/order).


Clients Onboarded 2021 Onward:

$0.20 ($0.28 AUD or £0.15 GBP) per pick over 4 cases/order (No charge up to 4 cases/order)

Additional receiving fees apply:

  • First 2 hours: $25 ($34.76 AUD or £18.43 GBP)

  • After the first two hours: $40 ($55.61 AUD or £29.49 GBP)/hour

B2B Packing Slip-Required

$2.50 ($3.48 AUD or £1.84 GBP) per order

Additional Handling and Surcharges

Applied per parcel for all carriers at a rate of $27.50 ($38.23 AUD or £20.27 GBP) if any of the below conditions are met:

1). Parcel weighs greater than 50 lbs. A parcel of 50.01 lbs would trigger the surcharge where a package of 50.00 lbs would not.

2). The longest side of the parcel is strictly greater than 48 inches

3). The second longest side of the parcel is strictly greater than 30 inches.

If the Large Package surcharge applies, the Additional handling surcharge would be waived.

Large Package Surcharge

Applied per parcel for UPS and FedEx at a rate of $136.50 ($189.77 AUD or £100.62 GBP) if any of the below conditions are met. In addition to the surcharge, the weight used to calculate pricing is increased to the greater of the billable weight of the package and 90 lbs.

1). The longest side of the parcel is strictly greater than 96 inches.

2). The length + girth of the parcel is above 130 inches. The length of a parcel is defined as the longest side. The girth of a parcel is calculated as (2 * Width) + (2 * Height) where the width and height are the second longest and the shortest sides of the parcel.

Non-machinable Charges

$3.40 ($4.73 AUD or £2.51 GBP) per package

Applies to:

  • All Carriers

  • Any package with one dimension measuring more than 34 inches.

  • Any package with any two dimensions each measuring more than 17 inches.

  • Any package weighing over 35 pounds.

Restock

Restocks will be charged at the same cost to prepare the order.

UPS Package Interception Fees

$22.96 ($31.92 AUD or £16.92 GBP)

Other/Special Projects

$40 ($55.61 AUD or £29.49 GBP)/hour

Example: Full inventory count

Serial Numbers

$1.50 ($2.09 AUD or £1.11 GBP) per item scanned

USPS Priority Mail/Priority Mail Express (Starting April 3, 2022)

  • Any dimension > 22 inches (0.56 meters) or cubic volume > 1 cubic feet (0.028 cubic meters) :$1.50 USD (£1.12 or $2.07 AUD)

  • Any dimensions > 30 inches (.76 Meters) or cubic volume > 2 cubic feet (0.057 cubic meters) : $15.00 USD (£11.22 or $20.67)

For more information about carrier peak surcharges click here.

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