For installation instructions, click here.

Products

Sync products: As a part of the integration process you can choose ShipBob to sync existing products from your store to our dashboard.

  • If you want ShipBob to automatically sync any new product you create, you can choose to do so under Integrations → Square → Connection settings.
  • Orders containing products that are not synced to our dashboard will result in creating a new product automatically.

Unique Identifier: In order to match the product on Square to the product listed in ShipBob we use a unique identifier. This identifier helps our system to know which product to send out when an order is synced. The unique identifier for Square integration is the internal ID of the product variant (created on Square), in ShipBob you will see this variant # under the SKU column.

Note! Your SKU (added to each item/item variant on Square) will appear under the Store SKU column on the ShipBob dashboard.

Import product images: We don’t import product images for the Square integration.


Orders

Once you sync orders, they will appear under the Orders tab on your ShipBob dashboard.

Manual Sync Orders: The ability to sync orders from your e-commerce store. This process happens when you click on Sync Orders (Integrations → Square → Sync Now). We only show the following orders:

  • Orders with a valid shipping address.
  • Orders with the correct status: Open and Paid.

Auto Sync Orders: You can choose to sync orders placed at your store automatically by defining the sync schedule (Integrations → Square → Sync Schedule)

Auto Sync Products from Order: Orders containing products that are not synced to our dashboard will result in creating a new product automatically.

Use Ship Start Date to sync orders: Start shipping date is the date ShipBob will start to import and ship your orders. Ship start date can be a date that has already passed (up to 120 days) or a future date.

Rules: Rules are recurring, automated procedures that can help us provide you a smooth fulfillment process. No rules supported for Square Online at the moment.


Tracking

Order Level Fulfillment Tracking: Once an order is fulfilled a unique tracking number is uploaded to the order details page that links to the carrier's website. This tracking number will automatically upload to your store and we will mark the order as fulfilled.

Did this answer your question?