Allow recipients of your products to experience a positive and personalized unboxing experience by placing custom inserts in their packages. Once you are enabled for gift notes, any order that contains a gift message will receive a printout of the message on a gift note at pack.

Note*

  • Before enabling gift note capabilities on your store, you need to be enabled by a ShipBob team member. Please reach out to support@shipbob.com for more information on how to get this enabled in your dashboard.


Fee

  • $.50 per gift note


There are three ways you can add a gift message to an order:

1. You may add a gift message to an individual order by clicking the Edit button in the Gift Message component of the Order Details page.

2. You may add a gift message to orders that are being imported from Excel. You will need to use the updated Excel order import template that contains a column for gift messages.

3. You can ingest gift messages automatically from your e-commerce store (outlined below)


Setting up Your store to support Gift Notes:

Shopify

You can customize the order notes field on your Shopify store. Here is a quick tutorial on how to do this.

https://www.sassydigital.co.uk/blog/how-to-add-a-gift-message-option-at-checkout-on-shopify

Please note, enabling gift notes means that anything that ingests in the “order notes” of your Shopify orders will be processed as a gift message.

WooCommerce

You may include a gift message on the product page by following this tutorial. You will need to label the custom field “Gift Message”

https://www.wpdesk.net/blog/woocommerce-gift-message/

Shipstation

For Gift Notes, anything added to the Gift Note field will be saved as a gift message in ShipBob. For more information on this field, please refer to the Shipstation guide here.

ShipBob API

For more information on how to add a gift message using our developer API, please refer to our documentation here.

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