ShipBob allows you to add your brand name to the sender label that is attached on the outside of your packages.

*Note: Custom sender labels do not apply to return labels. Why? We want to mitigate any issues with carrier drop off confusion and ensure a smooth and timely returns process.


  • Supported at all ShipBob FCs

  • Free to add to your account

Setting up your ShipBob dashboard to support Custom Sender Labels

To enable this feature on your account, navigate to Your Account > Company Profile and enter your company name as you wish it to appear in the "Return Address Name" field. Please note that special characters are not supported in this name.

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