Here at ShipBob we understand supply chain and logistics take a lot of planning and sometimes you need to be agile before shipping your inventory to our facilities. ShipBob now allows edit ability of WROs that are in a “Awaiting Arrival” status.


When Can you Edit?

  • If a WRO is in “Awaiting Arrival” status

  • If you have not purchased ShipBob shipping labels

What Cannot be edited?

  • You cannot change from parcel to pallet and/or single SKU to multiple SKU or vice-versa

What can be edited?

  • Fulfillment Center - Fulfillment centers can only be edited prior to shipment(s) being shipped. Fulfillment center selected must match what is on your shipping label.

  • Estimated Arrival Date - if WRO is in "Awaiting Arrival" status

  • PO Number - any WRO status

  • Product Quantities - WRO needs to be in awaiting arrival status

  • Product Lot Information - WRO needs to be in awaiting arrival status

  • Add OR Remove products - WRO needs to be in awaiting arrival status

  • Update box/pallet configuration - WRO needs to be in awaiting arrival status

Can I save my edits as a draft?

  • No, you can submit the changes or discard the changes


Editing Shipping details

Open the WRO you would like to edit by selecting the WRO ID.

Then, navigate to the edit button within the shipping details section of the selected WRO.

You can then edit available fields applied to the warehouse receiving order.

Select Save to finalize changes.

Editing WRO Product Information

IMPORTANT NOTE: Updating product information within a WRO WILL impact the box/pallet configuration (step 4) and the experience is slightly different for single SKU vs. multiple SKU configurations. See the configuration table below and the expected behavior when making adjustments to single or multiple SKU warehouse receiving orders.

Single & Multiple SKU scenario examples:

Single/Multiple SKUs

Edits made to WRO in step 2

Expected changes in step 4

Action needed

Single SKU

When Product quantity is updated in step 2 (increased or decreased)

The box configuration and product quantities will be reset in step 4 of the WRO flow

Update the box configuration and product quantities by box, in step 4 to align with the changes made in step 2 of the WRO flow

Single SKU

Product Lot information is edited in step 2

The box configuration and product quantities will be reset in step 4 of the WRO flow

Update the box configuration and product quantities by box, in step 4 to align with the changes made in step 2 of the WRO flow

Single SKU

Product is removed from step 2 of the WRO

The box configuration set based on the contents in found in step 2 will be removed

Verify box configuration updated in step 4 of the WRO flow

Single SKU

Product is added to step 2 of a WRO

New fields for the added product will be added in step 4 to verify quantity and box configurations

Update the box configuration and product quantities by box, in step 4 to align with the changes made in step 2 of the WRO flow

Multiple SKU

When Product quantity is updated in step 2 (increased or decreased)

Product will be removed from all boxes that include the updated product found in step 2

Update the box configuration and product quantities by box, in step 4 to align with the changes made in step 2 of the WRO flow

Multiple SKU

Product Lot information is edited in step 2

Product will be removed from all boxes that include the updated product found in step 2

Update the box configuration and product quantities by box, in step 4 to align with the changes made in step 2 of the WRO flow

Multiple SKU

Product is removed from step 2 of the WRO

The box configuration set based on the contents in found in step 2 will be removed

Verify box configuration updated in step 4 of the WRO flow

Multiple SKU

Product is added to step 2 of a WRO

Added product will appear in step 4 to update box configurations

Update box configuration in step 4 of the WRO flow

To begin the edit process, open the WRO you would like to edit and select the Action button located in the top right corner of the submitted WRO.

From the dropdown, select Edit to begin editing the WRO that is awaiting arrival.

Once the changes made have been finalized, submit and confirm your changes either at the top of your receiving order or in step 6.

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