Note: EDI is only supported by ShipBob's US fulfillment centers and is not currently available in global locations (AU, CA, UK, EU).


What is Retail Distribution?

Retail distribution is a business model where you can send your inventory to big box retailers, who then either fulfill orders for their end customers, or place the inventory in physical storefront locations.

You can contact a ShipBob B2B expert here to learn more about ShipBob’s retail distribution capabilities.


ShipBob Retail Distribution

The new API powering ShipBob’s retail distribution continues to unlock EDI integrations to connect to retailers, automate order management, and enable third-party shipping via direct integrations with EDI providers. By utilizing tech-enabled operational processes, orders are fulfilled according to the retailer's compliance guidelines.

We are currently expanding our list of supported retailers and EDI providers. For more information about our complete list of supported retailers, please fill out your contact information here, and a ShipBob B2B expert will contact you.


How does it work?

Step 1: Connect with your retailer and your EDI provider

To start leveraging ShipBob’s automated retail distribution solution, you will need to onboard with a retailer’s distribution program and work with a supported EDI provider, like SPS Commerce, Logicbroker, or Cymbio.

Step 2: Integrate your store

Once you are set up with a supported EDI provider, the ShipBob team will provide you with a customized solution for connecting your EDI provider to ShipBob. To learn more about distribution, fill out this form here and a ShipBob B2B expert will contact you.

Step 3: Send inventory to ShipBob

Using ShipBob's standard process for receiving inventory will ensure that the inventory we receive matches what you expect.

Step 4: Pick, pack, and ship

ShipBob fulfills and ships a retailer's order after it is placed by your retailer. To ensure that orders are delivered properly, we follow retailer guidelines for packaging.

Important notes:

  1. B2B retail Distribution is only available for fulfillment in the domestic US.

  2. Merchants must use SPS Commerce as their EDI platform with ShipBob.

  3. All SKUs sold must be barcoded (You can ask ShipBob to apply stickers to your inventory items via Kitting request. Read more here.)

  4. B2B returns need to be processed directly by the retailer or they are required to be shipped back to the merchant directly for processing.

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